12 common questions answered
The safety of our customers and their passengers is our top priority. If your 2015 Chevrolet Silverado 3500HD is subject to an air bag, seat belt or fuel-system recall the risk can be immediate: inflator fragments, non-deploying front air bags, or fuel-tank overfill can cause serious injury or fire. Coggin Chevrolet at the Avenues staffs factory-trained technicians who use GM-approved diagnostic tools and genuine OEM parts to perform recall repairs exactly as the manufacturer prescribes. All manufacturer recall repairs are performed free of charge, and we document completed work with the factory so your vehicle is updated in NHTSA and GM records. Serving Jacksonville, FL and nearby communities, our service team is prepared to inspect your VIN, explain the required remedy, and complete repairs with safety-focused quality controls. We recommend addressing recalls immediately to protect occupants, maintain insurance coverage validity, and preserve long-term reliability.
An open recall can hurt resale and trade-in value for a 2015 Chevrolet Silverado 3500HD because many buyers and dealers check NHTSA records before purchase. Coggin Chevrolet at the Avenues performs manufacturer recall repairs that restore compliance and provide official service documentation—an important trust signal for future buyers. Completing recalls prevents unresolved safety issues from being flagged during appraisals or vehicle history checks, and it protects your position when negotiating trade-in value. If you’re considering selling or trading, get recalls resolved first; you can start the process or request an appraisal through our trade-in page. We also honor OEM parts and use factory-trained technicians so repairs meet Chevrolet standards, preserving vehicle integrity and buyer confidence while keeping your 3500HD ready for commercial or personal use.
Many recalls affecting the 2015 Chevrolet Silverado 3500HD involve systems that directly protect occupants—air bags, seat belt pretensioners, and steering assist. For example, roof-rail air bag inflator end caps can detach and be propelled into the cabin, and SDM software errors can prevent air bags or pretensioners from deploying when needed. Brake pedal pivot nuts that loosen can create a loss of braking control, and fuel-tank overfill in dual-tank configurations can lead to fuel leaks and fire risk. Ignoring these issues can increase the chance of injury, crash, or vehicle fire, and may have insurance or inspection consequences. Coggin Chevrolet at the Avenues urges owners in Jacksonville, FL and surrounding areas to act promptly: use our certified service team to confirm open recalls and schedule free repairs. We also offer service financing to help customers get immediate safety repairs and pay over time.
Start by checking your VIN at NHTSA.gov or bring your 2015 Chevrolet Silverado 3500HD to Coggin Chevrolet at the Avenues for a free recall check. When you schedule service with our service department, our advisors will confirm which NHTSA recalls apply, provide an estimated repair time, and explain shuttle or loaner options. Many software updates and inspections are completed the same day; parts-replacement remedies vary by availability. If parts are required, we’ll order genuine OEM components and complete the manufacturer remedy at no cost. We recommend scheduling as soon as possible—unresolved recalls can affect safety, warranty status, resale value, and insurance claims. For special offers, check our service specials before your visit and ask about service financing so you can get needed work done now and pay over time.
43 recalls found · All repairs FREE
Defect
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Consequence
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
Corrective Action
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. The recall is expected to begin January 10, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Consequence
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
Corrective Action
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. The recall is expected to begin January 10, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Corrective Action
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Consequence
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Corrective Action
GM will notify owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. Interim notices are expected to be mailed December 18, 2017. Owners will receive a second notice in February 2018 when the remedy is expected to be available. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
Consequence
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Corrective Action
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
Free recall check · No appointment needed
Defect
causing a loss of engine
Consequence
If stuck in the Start" position
Corrective Action
the ignition may suddenly snap back into the "Accessory" position
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado 1500, and GMC Sierra 1500 vehicles manufactured November 24, 2014, to November 25, 2014. Due to an improper heat-treatment, the rear axle shaft may fracture while the vehicle is being driven.
Consequence
If the rear axle shaft fractures, the rear wheel may separate from the axle shaft, increasing the risk of a crash.
Corrective Action
GM will notify owners, and dealers will inspect the rear axles, and replace any that were improperly heat-treated, free of charge. The recall began on December 17,2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14892.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
Consequence
An unexpected loss of power steering increases the risk of a crash.
Corrective Action
GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Consequence
A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Corrective Action
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
Consequence
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
Corrective Action
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Free recall check · No appointment needed
Defect
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
Consequence
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
Corrective Action
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Corrective Action
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.
Consequence
If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.
Corrective Action
General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this recall is 13420.
Free recall check · No appointment needed
Defect
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles
Consequence
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
Corrective Action
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
Free recall check · No appointment needed
Defect
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, Transmission Shift Lever Sequence
Consequence
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Corrective Action
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall is expected to begin on January 17, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
Consequence
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Corrective Action
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Consequence
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Corrective Action
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Consequence
A short-circuit may damage the engine components and increase the risk of fire.
Corrective Action
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Free recall check · No appointment needed
Defect
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Consequence
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Corrective Action
GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. Owners were mailed interim notices informing them of the safety risk on March 5, 2019. Owners will receive a second notice when the remedy becomes available. GM's number for this recall is N182204190.
Free recall check · No appointment needed
Defect
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Corrective Action
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Free recall check · No appointment needed
Defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.
Consequence
A stall can increase the risk of a crash.
Corrective Action
Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall is expected to begin October 25, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.
Free recall check · No appointment needed
