12 common questions answered
The 2016 Chevrolet Equinox has multiple NHTSA-recorded recalls that directly affect occupant safety; these include a potentially rupturing side-impact air bag inflator that can send metal fragments into the cabin, transmission and driveshaft issues that may cause loss of propulsion or unintended vehicle movement, and incorrect tire information labels that could lead to improper tire selection and inflation. Ignoring these recalls increases the risk of serious injury, fire, or crash. Coggin Chevrolet at the Avenues prioritizes safety: our factory-trained technicians will inspect recall items and complete all manufacturer-specified remedies at no charge. We use OEM parts, GM-approved diagnostic tools, and manufacturer service procedures to ensure repairs address the exact defect described by GM and the NHTSA. If you’re in Jacksonville or nearby communities, bring your 2016 Chevrolet Equinox in for a free VIN check and prompt recall repair, and ask about our service financing if you need additional work beyond the recall remedy.
Coggin Chevrolet at the Avenues is the local, factory-authorized Chevrolet dealer in Jacksonville, FL, prepared to perform all manufacturer recall repairs for the 2016 Chevrolet Equinox. Our technicians are factory-trained, GM-certified, and equipped with OEM diagnostic tools and genuine Chevrolet parts so recall work is completed to factory standards and logged with the manufacturer. Carrying out recall repairs at an authorized dealer preserves warranty, resale documentation, and safety compliance. We serve Jacksonville and surrounding areas, providing convenient online scheduling and a documented record showing the manufacturer remedy was completed. For recall work that is free under GM’s program, please schedule service with us — and check our service specials for additional benefits when available. Our service team will communicate expected timelines, courtesy options, and any approved interim measures if a remedy is still in development.
Start by checking your vehicle identification number (VIN) at NHTSA.gov or let Coggin Chevrolet at the Avenues do it for you when you schedule appointment. If an open NHTSA recall affects your 2016 Chevrolet Equinox — for example, the air bag inflator recall or tire certification label replacement — we will explain the exact safety concern and the manufacturer’s corrective action. When you arrive, expect a free VIN lookup, a clear explanation of NHTSA/GM remedy steps, and a scheduled time for the repair; many simple remedies are completed the same day, while parts replacements may require a short wait. Our staff will also advise on whether any interim precautions are recommended. If recall work is required, GM covers parts and labor; we’ll complete the repair at no charge and log it with the manufacturer. We also offer service financing for non-recall work so you can address any additional recommendations without delay.
Open recalls can reduce the trade-in or resale value of your 2016 Chevrolet Equinox because buyers and other dealers often verify NHTSA records before purchase. Completing recall repairs at an authorized dealer like Coggin Chevrolet at the Avenues ensures the remedy is recorded by GM and that the vehicle comes with documented safety repairs—this improves buyer confidence and protects your vehicle’s market value. Some recalls for the 2016 Chevrolet Equinox relate to critical systems such as airbags, brakes, and fuel systems; having those items resolved and documented can be decisive in negotiations. If you plan to sell or trade, use our online trade-in tool after getting recalls completed to maximize valuation. Our service advisors will walk you through the process, provide receipts and manufacturer documentation of completed work, and help you understand how recall-complete status supports a better resale outcome.
17 recalls found · All repairs FREE
Defect
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence
In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Corrective Action
GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
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Defect
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence
In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Corrective Action
GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
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Defect
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
Consequence
Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
The remedy for this recall campaign is still under development. An interim notice was sent to owners on September 8, 2016. Owners will receive a second notice when the remedy becomes available. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
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Defect
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such,
Consequence
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Corrective Action
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
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Defect
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Corrective Action
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
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Defect
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, Glazing Materials.
Consequence
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Corrective Action
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall is expected to begin May 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
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Defect
General Motors LLC (GM) is recalling certain 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, Malibu and Colorado and GMC Terrain, Acadia and Canyon vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Corrective Action
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
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Defect
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence
A reduction of braking performance can increase the risk of a crash.
Corrective Action
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
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Defect
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Consequence
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
Corrective Action
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
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Defect
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Consequence
A fuel leak in the presence of the ignition source can increase the risk of a fire.
Corrective Action
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall is expected to begin October 23, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
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Defect
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, Tire Selection and Rims.
Consequence
If the information on the certification labels is incorrect, the operator may install incorrectly sized tires or rims or may improperly inflate the tires, increasing the risk of a crash.
Corrective Action
GM will notify owners, and dealers will inspect and replace the certification label, free of charge. The recall began on July 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1050, or GMC customer service at 1-800-462-8782. GM's number for this recall is 46600.
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Defect
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Consequence
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Corrective Action
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall is expected to begin February 6, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
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Defect
General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Consequence
Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
Corrective Action
GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.
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