2019 Chevrolet Cruze Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2019 Chevrolet Cruze?
The NHTSA database currently lists 26 recall records for the 2019 Chevrolet Cruze affecting systems such as transmission, airbags, axle shafts, fuel tank, brakes, steering, and electrical components. Common defects include possible transmission oil leaks from missing bolts, air bag inflator issues, half-shaft fractures, and potential fuel-tank leaks after rear impacts. Coggin Chevrolet at the Avenues can verify your VIN, explain each recall, and perform all manufacturer repairs at no charge — schedule service today.
How do I check if my 2019 Chevrolet Cruze has an open recall?
You can check your vehicle's recall status by entering your VIN on NHTSA.gov or by contacting Chevrolet customer service. Bring your VIN to our service team and we will run an official dealer-level check and explain any required recalls free of charge. If you need immediate attention, schedule service and mention recalls; ask about current service specials and our service financing options to assist with any non-recall needs.
How much does a 2019 Chevrolet Cruze recall repair cost?
Manufacturer recall repairs for the 2019 Chevrolet Cruze are performed free of charge under GM’s recall program. Coggin Chevrolet at the Avenues uses OEM parts and factory-trained technicians to complete recall remedies at no cost to you. If additional non-recall work is needed, ask our service advisors about service specials and service financing so you can get repairs now and pay later.
Can I get my 2019 Chevrolet Cruze recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by a certified dealer to ensure the manufacturer remedy and parts are used and to maintain proper documentation. Independent shops cannot issue manufacturer recall completion records; only Coggin Chevrolet at the Avenues and other authorized Chevrolet dealers can complete official recall repairs free of charge. For safety and resale protection, contact us to schedule appointment for recall inspections and repairs.
How long does a 2019 Chevrolet Cruze recall repair take?
Repair times vary by recall: some fixes take under an hour, while others requiring part replacement may take several hours or require parts backorder. Coggin Chevrolet at the Avenues will give an estimated turnaround when you schedule service and will notify you promptly if parts are delayed. We offer expedited appointment options, OEM diagnostics, and a comfortable customer lounge while factory-trained technicians complete the work.
Does an open recall affect my 2019 Chevrolet Cruze's trade-in or resale value?
Yes — unresolved recalls can reduce buyer confidence and lower trade-in or resale offers because dealers and private buyers often verify recall status. Having recalls completed at Coggin Chevrolet at the Avenues protects vehicle value and provides official documentation for buyers or auction houses. To begin, get a free VIN recall check and consider a trade appraisal via our online trade tool at sell your car online.
Can I fail a state inspection because of an unresolved 2019 Chevrolet Cruze recall?
Some recalls involve safety-critical items that can lead to inspection issues; while not all states fail a car solely for an open recall, unresolved safety recalls can affect registration or insurance claims in the event of an incident. We recommend completing recalls promptly to avoid safety risks and potential inspection or insurance complications. Contact Coggin Chevrolet at the Avenues for a free check and to schedule service if any recall repairs are needed; we also provide service financing for eligible repairs.
2019 Chevrolet Cruze Recall Summary
This summary is based on NHTSA recall records. For a free dealer VIN check and to book free recall repairs with factory-trained technicians at Coggin Chevrolet at the Avenues in Jacksonville, FL, schedule service today or review our service specials.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2019 Chevrolet Cruze carries multiple NHTSA recalls that can directly affect occupant safety; issues reported include transmission start/stop accumulator bolts missing which may cause a transmission oil leak and potential loss of propulsion, air bag inflator part errors that could prevent proper deployment, and right-front half-shaft fractures that can cause loss of drive. Ignoring these defects increases the risk of crash, injury, or fire in specific scenarios. At Coggin Chevrolet at the Avenues our factory-trained technicians prioritize safety: we use OEM parts, dealer-level diagnostics, and follow GM remedy procedures to ensure repairs are done correctly and documented. If you’re in Jacksonville, FL or nearby communities, don’t delay — schedule service to verify and correct any open recalls and ask about our current service specials.

Your Certified Recall Experts

Coggin Chevrolet at the Avenues is a certified Chevrolet franchise dealership serving Jacksonville, FL and surrounding areas; our technicians receive manufacturer training, use OEM diagnostic tools, and install genuine GM parts for recall remedies. Because recalls must be completed at an authorized dealer for an official remedy, choosing a franchise like ours guarantees proper procedures, paperwork, and warranty compliance — and recall repairs are always free under GM’s program. We support customers from Arlington, Mandarin, and Ponte Vedra to the greater Jacksonville area with easy appointment booking, clear communication, and a comfortable service experience. To get your free VIN recall check or to schedule service, contact our service team and inquire about available service specials and service financing options that help if non-recall work is required.

Check Your VIN Today

Start by checking your VIN on NHTSA.gov or bring it to Coggin Chevrolet at the Avenues for a dealer-level lookup; our team will confirm whether your 2019 Chevrolet Cruze has an open recall and explain next steps. When you arrive we will inspect affected components, provide a clear estimate of time, and complete manufacturer-required repairs using OEM parts at no cost to you. Typical recall visits can be quick for label updates or bolt checks, while part replacements may require more time; if a part is on backorder we will provide interim guidance and schedule a follow-up as soon as parts arrive. Don’t wait — schedule appointment now and ask about current service specials and our service financing to make any additional maintenance manageable.

Protect Your Resale Value

Unresolved recalls can reduce trade-in offers and discourage private buyers who routinely check NHTSA recall status; addressing recalls at Coggin Chevrolet at the Avenues protects value by providing official manufacturer-completed documentation. The 2019 Chevrolet Cruze has recalls that touch braking, steering, air bag, fuel tank, and transmission systems — completing those recalls removes buyer uncertainty and preserves resale or trade equity. We work with customers across Jacksonville, FL and neighboring communities to complete recall work and then provide the necessary paperwork for resale or trade. If you’re planning to sell or trade your Cruze, start with a free recall inspection and consider a quick online appraisal at our trade tool: sell your car online. When scheduling, you can also view our service specials and ask about financing options for non-recall services.
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Recall Summary

26 recalls found · All repairs FREE

Transmission

FREE4 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such,

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Corrective Action

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission4
FREE4 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such,

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Corrective Action

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Find Out If We Can Help

Free recall check · No appointment needed

Seat Belt1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

Consequence

An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

Corrective Action

GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.

Find Out If We Can Help

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Steering2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence

Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

Find Out If We Can Help

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Parking Brake1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe

Consequence

If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.

Corrective Action

GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.

Find Out If We Can Help

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Ignition2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such,

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Corrective Action

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Find Out If We Can Help

Free recall check · No appointment needed

Electrical2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged,

Consequence

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Corrective Action

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence

In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Addit

Corrective Action

GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

Find Out If We Can Help

Free recall check · No appointment needed

Axle Shaft3
FREE3 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Corrective Action

GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

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Fuel Tank3
FREE3 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, Fuel System Integrity.

Consequence

A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Corrective Action

GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Find Out If We Can Help

Free recall check · No appointment needed

Seat2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, Head Restraints.

Consequence

In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Corrective Action

GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission Control Module1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such,

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Corrective Action

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Find Out If We Can Help

Free recall check · No appointment needed

Headlight1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Corrective Action

GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.

Find Out If We Can Help

Free recall check · No appointment needed

Brake System2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

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Free recall check · No appointment needed

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