2014 Chevrolet Impala Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2014 Chevrolet Impala?
The NHTSA has issued 18 recalls affecting the 2014 Chevrolet Impala across air bag, parking brake, steering, electrical, ignition, structure, transmission and braking systems. Notable issues include air bag sensing errors that can prevent deployment or cause unintended deployment, electronic parking brake software that can leave pads partially engaged, steering fastener torque and grounding problems that can cause loss of steering assist, and chassis electrical module contamination that can cause stalls.
How do I check if my 2014 Chevrolet Impala has an open recall?
Enter your VIN on NHTSA.gov or bring your vehicle to us and we will check for free. You can also call Chevrolet customer service at 1-800-222-1020 or schedule service at Coggin Chevrolet at the Avenues and we will verify recall status at no charge.
How much does a 2014 Chevrolet Impala recall repair cost?
Manufacturer recall repairs for safety defects are performed free of charge under the recall program. Coggin Chevrolet at the Avenues uses OEM parts and factory-trained technicians and will not charge for recall repairs; ask about our service financing or view our service specials for other maintenance needs.
Can I get my 2014 Chevrolet Impala recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM procedures and software updates are applied correctly. Coggin Chevrolet at the Avenues is a factory-authorized Chevrolet dealer with OEM diagnostic tools and trained technicians — we are the safest and most reliable choice for recall work and we encourage you to schedule service with us.
How long does a 2014 Chevrolet Impala recall repair take?
Repair times vary by campaign but most software updates, reprogramming, and inspections are completed the same day or within a few hours. If parts are required (for example, a console latch replacement) we will notify you; to reduce wait time schedule service in advance and check our service specials.
Does an open recall affect my 2014 Chevrolet Impala's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and may deter private buyers and dealers during appraisal. Having recall work completed at Coggin Chevrolet at the Avenues protects resale value; you can also get a quick appraisal at our trade-in page after service.
Can I fail a state inspection because of an unresolved 2014 Chevrolet Impala recall?
In some states, major safety recalls can affect inspection outcomes or vehicle registration; it depends on the local inspection rules and the affected component. If you are concerned about inspection or insurance implications, contact our service team or schedule appointment and we will explain how specific recalls may impact your vehicle.
2014 Chevrolet Impala Recall Summary
These recall details are drawn from NHTSA records for the 2014 Chevrolet Impala. All recall repairs are free under GM’s program; to protect your safety and vehicle value, schedule service at Coggin Chevrolet at the Avenues in Jacksonville, FL today.

Recall Service & Dealership Highlights

Recall Summary

18 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection.

Consequence

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Corrective Action

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

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Air Bag3
FREE3 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection.

Consequence

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Corrective Action

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

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Parking Brake4
FREE4 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Consequence

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Corrective Action

GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

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Structure2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, Occupant Protection In Interior Impact.

Consequence

The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Corrective Action

Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

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Ignition2
FREE2 OPEN RECALLS

Defect

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehic

Consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Corrective Action

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

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Electrical System2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM+s number for this recall is 14515.

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Steering2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

Consequence

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

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Transmission1
FREE1 OPEN RECALL

Defect

General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

Consequence

If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the PARK" position

Corrective Action

but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there i

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Brake Caliper1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

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Brake System1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

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