2016 Chevrolet Silverado 3500HD Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2016 Chevrolet Silverado 3500HD?
The NHTSA records show 43 recalls affecting the 2016 Chevrolet Silverado 3500HD across air bag, seat belt, fuel tank, brakes and other systems. Major safety issues include roof-rail air bag (RRAB) inflator defects, front passenger inflator concerns, SDM/air bag sensing software updates, fuel-level sensor sticking that can overfill a front tank, and brake pedal pivot nut loosening. All corrective actions listed by the manufacturer are performed free of charge at authorized dealerships like Coggin Chevrolet at the Avenues. For authoritative, up-to-date listings consult NHTSA.gov or bring your VIN to our service team for a free check.
How do I check if my 2016 Chevrolet Silverado 3500HD has an open recall?
You can check by entering your VIN at NHTSA.gov or ask Coggin Chevrolet at the Avenues to check for you free of charge. If you prefer, bring your truck to our service department and we will verify recalls using OEM diagnostics and manufacturer portals. To quickly schedule service and a VIN check, click the link to book an appointment online. We also post applicable offers under our service specials when available.
How much does a 2016 Chevrolet Silverado 3500HD recall repair cost?
Manufacturer recall repairs for the 2016 Chevrolet Silverado 3500HD are performed at no cost to the owner. All documented recall remedies — such as inflator replacement, SDM reflash, fuel pump module replacement or brake pedal nut adhesive — are covered by GM and completed free at certified dealers. If additional non-recall repairs are needed we will estimate costs and explain financing options; our service financing and pre-approval tools are available for convenience.
Can I get my 2016 Chevrolet Silverado 3500HD recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed at a certified franchise or an authorized location using the manufacturer’s remedy; Coggin Chevrolet at the Avenues is a certified Chevrolet dealer. Some independent shops may assist with VIN checks, but the official recall remedy requires factory parts, OEM tools, and manufacturer software access available at franchise dealers. To ensure proper documentation and warranty protection, we recommend you schedule service with our factory-trained technicians in Jacksonville, FL.
How long does a 2016 Chevrolet Silverado 3500HD recall repair take?
Most manufacturer recall repairs for the 2016 Chevrolet Silverado 3500HD range from a brief software reflash (under an hour) to parts replacement that may take a few hours to a day, depending on parts availability. Complex items like air bag inflator or fuel tank replacement can require parts ordering — Coggin Chevrolet at the Avenues will notify you immediately and advise expected turnaround. Use our online schedule appointment link to book and we will provide an accurate time estimate when we verify your VIN.
Does an open recall affect my 2016 Chevrolet Silverado 3500HD's trade-in or resale value?
An unresolved recall can negatively impact trade-in value and buyer confidence when selling a 2016 Chevrolet Silverado 3500HD. Many dealers and private buyers check NHTSA recall status before purchase; completing free recall repairs at a certified dealer protects resale value and clears the vehicle history for buyers. Coggin Chevrolet at the Avenues can process a recall remedy prior to appraisal; to get an estimate or start a trade-in, visit our trade-in page.
Can I fail a state inspection because of an unresolved 2016 Chevrolet Silverado 3500HD recall?
Some recalls affect systems that are inspected in certain state safety checks, so unresolved safety recalls could cause inspection failure in specific jurisdictions. Addressing the recall at a certified dealer ensures the required repairs are documented and reduces the chance of inspection issues; contact us if you have a scheduled inspection. If you need immediate assistance, schedule service and ask about service financing if needed to get repairs done now and pay later.
2016 Chevrolet Silverado 3500HD Recall Summary
These summaries come from NHTSA records. To confirm whether your truck requires any of these remedies, contact Coggin Chevrolet at the Avenues in Jacksonville, FL, or schedule service online for a free VIN-based recall check.

Recall Service & Dealership Highlights

Recall Summary

43 recalls found · All repairs FREE

Air Bag

FREE9 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

Consequence

If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

Corrective Action

GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. The recall is expected to begin January 10, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are N202309680, N202309681, and N202309682.

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Air Bag9
FREE9 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

Consequence

If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

Corrective Action

GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. The recall is expected to begin January 10, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are N202309680, N202309681, and N202309682.

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Brake2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence

If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Corrective Action

GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

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Fuel System2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Consequence

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Corrective Action

GM will notify owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. Interim notices are expected to be mailed December 18, 2017. Owners will receive a second notice in February 2018 when the remedy is expected to be available. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

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Seat Belt8
FREE8 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.

Consequence

If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Corrective Action

GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.

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Ignition1
FREE1 OPEN RECALL

Defect

causing a loss of engine

Consequence

If stuck in the Start" position

Corrective Action

the ignition may suddenly snap back into the "Accessory" position

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Axle Shaft1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado 1500, and GMC Sierra 1500 vehicles manufactured November 24, 2014, to November 25, 2014. Due to an improper heat-treatment, the rear axle shaft may fracture while the vehicle is being driven.

Consequence

If the rear axle shaft fractures, the rear wheel may separate from the axle shaft, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will inspect the rear axles, and replace any that were improperly heat-treated, free of charge. The recall began on December 17,2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14892.

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Steering1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.

Consequence

An unexpected loss of power steering increases the risk of a crash.

Corrective Action

GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.

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Seat1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Consequence

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Corrective Action

GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

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Transfer Case1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.

Consequence

If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.

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Exhaust System1
FREE1 OPEN RECALL

Defect

General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.

Consequence

The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.

Corrective Action

General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.

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Equipment2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Corrective Action

GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

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Fuel Gauge1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.

Consequence

If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.

Corrective Action

General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this recall is 13420.

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Label1
FREE1 OPEN RECALL

Defect

General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles

Consequence

Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.

Corrective Action

GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.

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Key Removal1
FREE1 OPEN RECALL

Defect

General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, Transmission Shift Lever Sequence

Consequence

As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.

Corrective Action

GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall is expected to begin on January 17, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.

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Hood1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

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Hood Latch1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

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Engine3
FREE3 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Consequence

A short-circuit may damage the engine components and increase the risk of fire.

Corrective Action

The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

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Fuel Tank3
FREE3 OPEN RECALLS

Defect

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

Consequence

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Corrective Action

GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. Owners were mailed interim notices informing them of the safety risk on March 5, 2019. Owners will receive a second notice when the remedy becomes available. GM's number for this recall is N182204190.

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Brake Pedal2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence

If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Corrective Action

GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

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Power Supply Bolt1
FREE1 OPEN RECALL

Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.

Consequence

A stall can increase the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall is expected to begin October 25, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.

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