2011 Chevrolet Impala Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2011 Chevrolet Impala?
The NHTSA has issued 18 recalls affecting the 2011 Chevrolet Impala across related model years and components. These recalls cover components such as air bags, parking brake software, steering fasteners, ignition key safety, electrical modules, transmission cables, and brake components. Coggin Chevrolet at the Avenues can check your VIN and perform any required remedies free of charge.
How do I check if my 2011 Chevrolet Impala has an open recall?
Check your VIN on NHTSA.gov or bring your vehicle to our service department and we will check it for free. To have us check and book repairs, please schedule service online and a technician will confirm any open recalls. We also maintain records from NHTSA and will advise you on next steps at no charge.
How much does a 2011 Chevrolet Impala recall repair cost?
Manufacturer recall repairs for covered issues are free of charge to the vehicle owner. Coggin Chevy performs recall repairs with OEM parts and factory-trained technicians at no cost under the manufacturer's campaign. If additional non-recall maintenance is requested, ask about our service specials and service financing options to pay over time.
Can I get my 2011 Chevrolet Impala recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized repair facility to ensure OEM parts, proper programming, and warranty compliance; a certified Chevrolet dealer is the safest option. Coggin Chevrolet at the Avenues is a certified Chevrolet dealer with factory training and the OEM tools required to perform recalls correctly. If you need assistance, schedule service and our advisors will explain the required work.
How long does a 2011 Chevrolet Impala recall repair take?
Repair time varies by campaign but many software reprogramming and key-safety remedies take under a few hours; mechanical inspections may take longer. For example, SDM reprogramming or electronic parking brake software updates are typically fast, while part replacements can require parts availability. To minimize wait time, please schedule appointment in advance; ask about our service financing if needed.
Does an open recall affect my 2011 Chevrolet Impala's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in or resale value because many buyers and dealers check NHTSA records before purchase. Having recalls completed at Coggin Chevrolet at the Avenues protects your vehicle's value and shows documented factory repairs performed with OEM parts. When you're ready, use our online appraisal at the Coggin site to get a trade-in estimate after recall work is completed: sell your car online.
Can I fail a state inspection because of an unresolved 2011 Chevrolet Impala recall?
Some safety-related recalls (air bag, steering, braking) can affect inspection outcomes or vehicle safety and may be flagged during inspection in certain jurisdictions. Addressing recalls promptly with a certified dealer reduces safety risk and potential inspection or insurance complications. Schedule service online to have our technicians verify recall status and complete any required repairs.
2011 Chevrolet Impala Recall Summary
These summaries are drawn from NHTSA recall records. For verified status and scheduling, please schedule service with Coggin Chevrolet at the Avenues in Jacksonville, FL — all manufacturer recall repairs are completed free of charge by our factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Recall Summary

18 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection.

Consequence

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Corrective Action

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

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Air Bag3
FREE3 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection.

Consequence

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Corrective Action

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

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Parking Brake4
FREE4 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Consequence

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Corrective Action

GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

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Structure2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, Occupant Protection In Interior Impact.

Consequence

The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Corrective Action

Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

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Ignition2
FREE2 OPEN RECALLS

Defect

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehic

Consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Corrective Action

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

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Electrical System2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM+s number for this recall is 14515.

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Steering2
FREE2 OPEN RECALLS

Defect

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

Consequence

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Corrective Action

GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

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Transmission1
FREE1 OPEN RECALL

Defect

General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

Consequence

If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the PARK" position

Corrective Action

but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there i

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Brake Caliper1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

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Brake System1
FREE1 OPEN RECALL

Defect

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

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